What a knowledge assistant does
A knowledge assistant retrieves relevant passages from your own documents and uses them to draft an answer. It is useful where staff repeatedly search policies, procedures, contracts, technical manuals or customer records.
Citations and sources
Answers are tied to retrieved source passages so they can be checked, rather than relying on a model's memory.
Access control
Documents and answers respect the permissions that already exist. Restricted content stays restricted.
Freshness
Sources and index updates are part of the service, so answers do not quietly become outdated.
Human review
Where decisions matter, answers are drafts for review rather than commitments.
On-premises or hosted
Deployment follows the data and duty of care.
Worldwide delivery
Remote delivery worldwide from Perth, Scotland, with on-site work across Scotland.