SOLUTIONS

Eight practical routes into AI. Each starts with the work, not the technology.

Every solution below is delivered as a bounded engagement with a defined outcome, a human approval point on consequential actions, and a measurement that says whether it worked.

Caledapt platform overview
01

AI Readiness & Opportunity Assessment

Free check · £695 fixed-price assessment
WHAT IT IS

Score your readiness across process, data, technical, governance and workforce, then identify the highest-value, lowest-risk opportunities to automate.

WHO IT IS FOR

The free check runs on your device; the fixed-price assessment produces the Opportunity Map.

Human rule: The assessment ranks candidates DO NOW / NEXT / LATER / DON'T AUTOMATE. The last bucket is part of the deliverable.
02

Workflow Automation

Bounded · measured before and after
WHAT IT IS

Repetitive, rule-driven steps — document handling, data entry, reporting, approvals — automated with AI only where flexible understanding adds value.

WHO IT IS FOR

Each workflow is scoped with a defined outcome, piloted with before/after numbers, and shipped with a human approval point on consequential steps.

Human rule: If the workflow cannot be measured, it does not get automated. We start with the process, not the model.
03

Custom AI Agents

Bounded · least privilege · approval points
WHAT IT IS

Agents designed for a specific job, constrained by least privilege, with defined failure behaviour and human approval before they act on real systems.

WHO IT IS FOR

For organisations with a clear, repetitive knowledge- or action-based task that needs more than a chatbot.

Human rule: An agent's authority is granted, not assumed. Everything it may read, write and act on is specified before build.
04

Company Knowledge / RAG

Scoped retrieval · citations · permissions
WHAT IT IS

Search approved documents with citations, so your team can ask questions of your own policies, manuals and records — with sources shown.

WHO IT IS FOR

Retrieval follows roles and permissions, and deployment follows the organisation’s risk decision on data placement.

Human rule: Retrieval is scoped to what each role is authorised to see. No wholesale copying of the knowledge base into a black box.
05

Customer Service Automation

Triage · approved answers · escalation
WHAT IT IS

Route and triage enquiries, retrieve approved answers, and escalate exceptions to a person — without handing consequential decisions to a model.

WHO IT IS FOR

For teams buried in repeat enquiries that follow documented answers, where consistency and speed matter.

Human rule: The system knows when to stop. Anything outside the approved answer set escalates to a person, by design.
06

AI Training

Plain English · practical · team-wide
WHAT IT IS

Practical, plain-English training for your team — what AI can and can't do, how to use it safely, and how to spot where it adds value.

WHO IT IS FOR

For organisations whose people are already meeting AI in their tools and want a shared, honest baseline instead of folklore.

Human rule: The free academy teaches the same material. Training engagements extend it to your specific tools and processes.
07

Governance & Data Safety

Permissions · approvals · audit trails · ICO-aligned
WHAT IT IS

Risk-based routing for your data, appropriate controls, and alignment with current ICO guidance so AI is adopted responsibly and measurably.

WHO IT IS FOR

A governance layer that ships with the implementation: permissions, approval points, audit history and a documented data-placement decision.

Human rule: Governance is the architecture, not a layer bolted on afterwards. The platform is built around it.
08

Managed AI Support

Monitoring · retraining · human oversight
WHAT IT IS

Monitoring, retraining, version updates and human-oversight support so the system keeps working — and keeps being measured — after launch.

WHO IT IS FOR

For organisations that want the system maintained by people who understand it, rather than left to drift.

Human rule: Support includes regular review of what the system did, what it changed, and whether it still earns its place.
NEXT STEP

Not sure which solution fits?

Start with the free readiness check. It takes ten minutes and produces its own prioritised next steps — no sales call required.